TL;DR — LunaVector is GDPR-compliant, ISO 27001-ready, and designed around data minimisation. We only collect what we need to run your indices securely.
What we collect
- Account data: name, email, country, plan.
- Exchange integration data: API keys (encrypted), balances, trade history needed for rebalancing.
- Operational logs: limited telemetry for security and reliability.
What we do not collect
- Private keys or seed phrases.
- Exchange passwords.
- Withdrawal credentials.
Your rights (GDPR)
- Access — download all personal data we hold.
- Rectify — correct inaccurate data.
- Erase — request deletion (subject to legal retention).
- Port — receive data in a machine-readable format.
- Object — to processing for specific purposes.
Contact [email protected] to exercise any right. We respond within 30 days.
Security posture
- Encryption at rest and in transit (TLS 1.2+).
- Strict role-based access control internally.
- Regular third-party penetration tests.